Privacy Policy

At Oz Escapes, we are dedicated to protecting your privacy and ensuring a secure booking experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our hotel booking services. Your trust is essential to us, and we are committed to maintaining transparency in all our practices, ensuring that your data is handled with the highest level of care and respect.

At Oz Escapes, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you book a hotel stay with us. By using our services, you agree to the practices outlined below.

1. Information We Collect
When you make a reservation, we collect personal information such as your name, contact details, payment information, and booking preferences. We may also gather information about your stay, such as dates, special requests, and feedback.

2. How We Use Your Information
We use your information to process bookings, confirm reservations, communicate with you about your stay, and provide customer support. Your data may also be used to improve our services, personalize your experience, and send promotional offers unless you opt-out.

3. Payment Information
We utilize secure payment gateways to process payments. Your payment information is encrypted and stored by trusted third-party providers, and we do not store your full payment details.

4. Data Sharing and Disclosure
We may share your information with third-party partners such as service providers, payment processors, or marketing agencies to facilitate your booking and improve our services. We will never sell or rent your data to unauthorized parties.

5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your online experience, analyze site traffic, and deliver personalized content. You can manage cookie settings through your browser preferences.

6. Security of Your Data
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee complete security.

7. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also opt out of promotional communications at any time by following the unsubscribe instructions or contacting us directly.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.

By booking with us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described above.